Integrity

SIBK team is built on the unwavering principles of honesty, trust and reliability. We are a team of men and women who believe steadfastly on doing what is right.

Customer Focus

SIBKL is focused on building a customer focused culture, knowing that high standards of service delivery and high levels of customer satisfaction create a win for both the shareholders and the customers. The company has invested in research (to get to know our customers more) and in customer retention programmes. We offer personalized, reliable and timely products and services to our customers because at SIBK, the customer is the centre of our operations.

Transparency

Transparency guides SIBK in its decisions and policies on the disclosure of information to all stakeholders including regulators, shareholders, investors, in a timely and appropriate manner.

Accountability

SIBK directors and management team well recognize that they are accountable for all their decisions and actions and are liable to all stakeholders and open to assessment in accordance to the code of ethics.

Social Responsibility

SIBK understands the act of giving back to society and participation in social awareness within a country or community set up.  Engagement in philanthropy and voluntary projects as a way of giving back to the society and forging stronger bonds between SIBK and the society around it is not only a way of ensuring that society progresses as we progress but also a way of helping society realize their value not only as customers but also as part of the society.